Transportation designed for California Regional Centers
As an 883 Transportation Broker, your Regional Center needs a partner that understands the regulatory, operational, and person-centered demands of serving individuals with developmental disabilities across California.
- 883 compliant — built for Transportation Broker requirements
- Person-centered — individual profiles that inform every ride
- Scalable — from single centers to multi-county service areas
Why Transportation Is Different for Regional Centers
Regional Center transportation operates at the intersection of regulatory compliance, individual rights, and network coordination. It requires purpose-built tools, not generic solutions.
883 Broker Accountability
The 883 Transportation Broker designation carries specific responsibilities for network adequacy, rate management, reporting, and individual rights that generic platforms cannot address.
Diverse Individual Needs
Regional Center consumers range from children to seniors, across every mobility level and communication style. Transportation must adapt to each person, not force conformity.
Multi-Stakeholder Coordination
Service Coordinators, day programs, families, and transportation providers all need timely, accurate information to keep individuals connected to services.
Vendor Network Complexity
Managing dozens of transportation providers across a large service area requires credentialing, performance monitoring, rate management, and real-time dispatch capabilities.
Purpose-built for complex ride coordination
Every detail about a passenger — mobility, communication, behavioral needs — shapes how rides are planned and executed.
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Create Ride — Setup
Configure ride details, assign passengers from your roster, and set pickup/drop-off locations in a single streamlined workflow.
What We Deliver Under 883 — And Beyond
Everything you need to operate as a compliant 883 Transportation Broker, plus the technology and services to deliver a better experience for individuals and providers.
883-Compliant Broker Operations
Full broker functionality including provider credentialing, rate management, authorization tracking, and regulatory reporting aligned with DDS requirements.
Person-Centered Ride Profiles
Detailed individual profiles covering mobility, behavioral, sensory, and communication needs that inform every dispatch decision and driver assignment.
Hybrid Network Management
Coordinate Regional Center-contracted providers, agency-operated vehicles, and on-demand resources from a single platform with configurable routing rules.
Service Coordinator Tools
Intuitive scheduling interface, real-time ride tracking, and transportation history integrated into service planning workflows.
Day Program Integration
Automated arrival notifications, attendance tracking, and schedule synchronization so day programs can plan around actual transportation timelines.
Provider Performance Management
Scorecards, on-time metrics, complaint tracking, and rate analytics to manage your transportation vendor network effectively.
Four Stakeholder Experiences, One Platform
Every stakeholder in the Regional Center transportation ecosystem gets a tailored experience designed for their role and needs.
Regional Center
Centralized visibility into all transportation across your service area. Real-time dashboards, utilization reporting, cost analytics, and compliance documentation.
Individuals & Families
Automated ride reminders, real-time vehicle tracking, multilingual communication, and a dedicated support line for questions and changes.
Day Programs
Arrival time estimates, automated check-in notifications, schedule change alerts, and attendance documentation for billing purposes.
Transportation Providers
Clear manifests, individual need profiles, electronic trip verification, and streamlined billing — reducing administrative burden while improving service quality.